Customers

Customers

Function

Description

Action

Creates/modifies a single Xero contact record per BlueFolder customer

Direction 

Bluefolder to Xero (Xero field contents overwritten) 

Condition

None

Field Mapping

The highlighted row indicates the Matching Fields that are used to initially connect records for both new and existing contacts. The connection continues using this pairing even if the contents of the Matching Fields are subsequently changed in either application.

 

BlueFolder

Xero

Customer Name

Contact Name

Primary Contact - First Name

Primary Person - First

Primary Contact - Last Name

Primary Person - Last

Email - Priority 

1.      Customer's first Contact record where First Name is "Accounts" contains a valid email address

2.      Customer-level custom field (text) called "Invoice Email" contains a valid email address

3.      Primary Contact - Email contains a valid email address

Email

Primary Location - Address

Postal Address - Address

Primary Location - City

Postal Address - City

Primary Location - State

Postal Address - State

Primary Location - Postal Code

Postal Address - Postal Code

Primary Location - Country

Postal Address - Country

Created 

When status of next ticket for corresponding BlueFolder customer  changed to Closed.

Edited

When status of next ticket for corresponding BlueFolder customer  changed to Closed.

Deleted

None - Requires manual action for corresponding records in both applications

Error Handling

Email field is required when Xero Invoice Status is set to Approve & Send in AccountsInSync settings. An error email will be generated if a valid email address is not found